Privacy Policy

MyrieTuition respects the privacy of parents, carers and students and is committed to handling personal information fairly, securely and transparently.

MyrieTuition is operated by Semone Vige, who is the data controller for the personal information described in this policy.

For privacy enquiries, contact: info@myrietuition.com

Information collected

Depending on how families use the service, MyrieTuition may collect:

A parent or carer’s name, email address and telephone number.
An emergency contact number and the address from which the student will usually attend online lessons.
A student’s first name, age, school year and educational arrangements.
Information about the student’s Science course, examination board, current attainment, confidence, learning needs and goals.
Attendance, assessment results, submitted work and records of academic progress.
Information about additional learning, health or accessibility needs that parents choose to provide.
Enquiries, emails and other communications.
Enrolment, payment and transaction records.
Display names, voices, written contributions and, where activated, video images captured during recorded lessons.
Website information collected through essential cookies and similar technologies.

Parents and carers should provide only information that is relevant to the student’s tuition, safety or learning needs.

Information required to provide tuition

A parent or carer must provide the contact, emergency and educational information reasonably required to assess suitability, arrange tuition and protect the student’s welfare. MyrieTuition may be unable to enrol or continue teaching a student if essential information is not provided.

How information is used

Personal information may be used to:

Respond to enquiries.
Assess whether a programme is suitable for a student.
Arrange and provide online teaching.
Adapt teaching to students’ strengths, gaps and learning needs.
Monitor attendance, participation and progress.
Send lesson information, resources and administrative messages.
Manage payments and financial records.
Maintain safe and appropriate communication with families.
Record lessons for safeguarding, quality assurance and the investigation of concerns or complaints.
Meet safeguarding, legal, accounting and regulatory responsibilities.
Protect the rights, safety and welfare of students and others.
Improve the quality and organisation of MyrieTuition’s services.

Personal information will not be sold to third parties.

Lawful reasons for using information

MyrieTuition uses personal information only where there is an appropriate lawful basis. These include:

Contract: where information is needed to arrange or provide tuition and administer payments.
Legitimate interests: to respond to enquiries, operate and improve the service, communicate with families, maintain appropriate records and protect MyrieTuition’s legitimate business interests.
Recognised legitimate interests: where information is necessary to safeguard a child or respond appropriately to a safeguarding concern.
Legal obligation: where information must be retained or disclosed to comply with the law.
Consent and explicit consent: where a parent or carer has been given a genuine choice, including optional marketing communications and voluntarily provided health, disability or accessibility information. Explicit consent will be obtained where required for special category information and may be withdrawn at any time.

Particular care is taken when handling children’s information. Their interests, rights and welfare are considered when deciding whether and how information should be used.

Lesson recordings

Live lessons are recorded for safeguarding, quality assurance and the appropriate investigation of concerns or complaints.

MyrieTuition relies on its legitimate interests in maintaining a safe, accountable and high-quality teaching service when recording lessons. Recording is limited to what is reasonably necessary for these purposes, with particular consideration given to students’ privacy and rights.

Students are not required to activate their cameras. However, a student’s display name, voice, written contributions or image may be captured when they participate.

Recordings:

Are stored securely.
Are accessible only by Semone, unless disclosure is necessary to address a safeguarding concern, complaint, legal requirement or lawful request from an appropriate authority.
Are not published or used for advertising.
Are not routinely shared with students or other families.
Are normally deleted after 30 days.
May be retained for longer if a specific safeguarding concern, complaint or legal matter requires it.

Parents and students are informed about recording before enrolment and when recording begins.

Communication with students

Students may communicate directly with Semone during scheduled lessons.

Outside lessons, individual communication takes place through the parent or carer’s registered email address or telephone number. Students should not contact Semone through private social-media accounts or personal messaging services.

Further information is provided in the MyrieTuition Safeguarding Policy.

Sharing information

Personal information may be shared only where necessary with:

Website, email, cloud-storage and videoconferencing providers supporting the service.
Payment providers and financial institutions.
Accountants, insurers, legal advisers or other professional advisers.
Examination, learning or assessment platforms where these are used to provide the service.
Children’s social care, the police, the Local Authority Designated Officer or another safeguarding authority where a concern requires referral.
Regulators or public authorities where disclosure is legally required.

Service providers are permitted to use information only as necessary to provide their services and must apply appropriate data-protection and security measures.

Some service providers may process information outside the UK. Where this occurs, appropriate legal safeguards will be used and further details are available on request.

Information security

Reasonable technical and organisational measures are used to protect personal information. These include:

Password-protected accounts and devices.
Restricted access to student information and recordings.
Secure and reputable technology providers.
Appropriate account-security and privacy settings.
Deleting information when it is no longer required.
Avoiding unnecessary collection of children’s information.

No online system can be guaranteed to be completely secure, but appropriate measures will be maintained in proportion to the sensitivity of the information being handled.

How long information is kept

Information is retained only for as long as reasonably necessary.

Typical retention periods are:

Enquiries that do not lead to enrolment: up to 12 months.
Routine teaching, attendance and progress records: normally up to 12 months after tuition ends.
Lesson recordings: normally 30 days.
Financial, payment and contractual records: up to six years where required for accounting, tax or legal purposes.
Safeguarding, complaint or legal records: for as long as necessary to manage the concern and meet relevant professional or legal responsibilities.

Information may be retained for longer where there is a safeguarding concern, dispute, legal requirement or continuing need to protect someone’s interests.

Marketing

Marketing emails will be sent only where there is an appropriate lawful basis. Parents and carers may unsubscribe or ask not to receive marketing communications at any time.

Administrative messages concerning current tuition are not marketing and may still be sent where necessary to provide the service.

Cookies and website information

The MyrieTuition website may use cookies and similar technologies required for security and basic website operation.

Where non-essential analytics or marketing cookies are used, visitors will be provided with appropriate information and choices through the website’s cookie controls.

Data-protection rights

Parents, carers and students may have the right to:

Ask what personal information MyrieTuition holds about them.
Request a copy of their information.
Correct inaccurate or incomplete information.
Ask for information to be deleted in certain circumstances.
Request that the use of information be restricted.
Object to certain uses of information.
Withdraw consent where consent is being relied upon.
Request transfer of information in certain circumstances.

These rights do not always apply in every situation. Information may sometimes need to be retained for safeguarding, legal, contractual or financial reasons.

Requests should be sent to info@myrietuition.com.

Right to object

Where MyrieTuition relies on legitimate interests or recognised legitimate interests, parents, carers and students may object to the use of their personal information by emailing info@myrietuition.com. Any objection will be considered in light of the reasons for using the information and the individual’s rights.

Parents, carers and students have an absolute right to object to their personal information being used for direct marketing.

Complaints

Questions or concerns about the use of personal information should first be sent to:

info@myrietuition.com

Individuals also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Website: www.ico.org.uk
Telephone: 0303 123 1113

Policy review

This policy will be reviewed regularly and updated when MyrieTuition’s services, technology providers or legal responsibilities change.

Last reviewed: August 2026